If you’re experiencing a crash and would like to help here are some tips to finding and reporting the issue well.
Opening a ticket and sending a log on the Discord will help me debug your issue and solve it for you and others.
Useful files:
To get the Minidump file, navigate to %AppData%/MiniMeters and grab the file titled “previous_dump_file_xxxx.dmp” (where xxxx is the build number). This file contains the state of MiniMeters at the time of the crash and is super helpful for debugging.
Navigate to %AppData%/MiniMeters
An easy way to find this folder is to open the Start Menu and type “%AppData%” (without quotes)
If the issue occurred in the standalone grab the file called “last_run_log.txt”. If the issue occurred in any of the VST3 / CLAP plug-ins go to the “logs” directory and grab the most recent logfile.
Delivering both of these will make it easiest to find the cause of the crash.
Useful files:
To get the crash report open the Console.app found in /Applications/Utilities, navigate to the Crash Reports section and save the contents of the last log or two.
Navigate to /Users/[your username]/Library/Preferences/MiniMeters
An easy way to get to this directory is by opening Finder, pressing Cmd+Shift+G and pasting in the following: ~/Library/Preferences/MiniMeters.
If the issue occurred in the standalone grab the file called “last_run_log.txt”. If the issue occurred in any of the VST3 / AU / CLAP plug-ins go to the “logs” directory and grab the most recent logfile.
Delivering both of these will make it easiest to find the cause of the crash.
Navigate to ~/.config/MiniMeters
If the issue occurred in the standalone grab the file called “last_run_log.txt”. If the issue occurred in any of the VST3 / AU / CLAP plug-ins go to the “logs” directory and grab the most recent logfile.
Do not hesitate to reach out on Discord or via email: contact@minmeters.app. I am happy to help!